City Resources

Frustrated by abandoned vehicles, illegal dumping*, potholes, or perhaps broken streetlights? Well, the San José 311 app can help you report these issues and more.

*Reminder that abandoned refuse on the highway or its offramp cannot be cleaned by the city.

Many of these resources can be found under the COVID-19 tab, but also be sure to visit the county's website:

Additional Resources

Adult Protective Services (APS)

Through the County, the Adult Protective Services (APS) program helps elder and dependent adults who are victims of abuse, neglect, or exploitation. APS investigates reports of abuse and provides services to prevent and remedy abuse or neglect.

Alum Rock Counseling Center

Serving over over 9,000 low-income youth and families, the Alum Rock Counseling Center can help support in issue areas like early childhood development, crisis counseling, drug & alcohol services and much more. Visit their site for more info:

Animal Care & Services

Animal Care & Services (ACS) is a full-service division that offers the community many valuable programs and services. It is the mission of San José Animal Care & Services to provide a welcoming and humane place for animals and those who care for them; to protect, educate and serve the public; to develop programs that improve the lives of people and animals; and to create opportunities for our community and supporters to help us succeed.

Asian Americans for Community Involvement (AACI)

Since 1973, AACI has sought to advocate on behalf of marginalized and vulnerable ethnic communities in Santa Clara County. From mental health and wellbeing to advocacy opportunities, AACI has played a key role in uplifting our residents within the county.

Bay Area Legal Aid

For many in our communities, justice is not an abstract ideal. It is food, shelter, and protection. It is the difference between staying in poverty and getting out; between dependence and self-reliance. But without help, justice is often denied. BayLegal’s mission is to provide meaningful access to the civil justice system through quality legal assistance regardless of a client’s location, language or disability.

Billy DeFrank LGBTQ Community Center

The Billy DeFrank LGBTQ+ Community Center provides community, leadership, advocacy, services and support to the Silicon Valley’s LGBTQ People and their Allies.

The center strives to be the community's premier resource hub and a recognized leader in promoting health, strength, diversity and inclusiveness.

California Waste Solutions

Not sure where to throw something away? Do you need to request or schedule a junk pick up? California Waste Solutions is your solution! These environmental stewards aim to minimize environmental impacts, eliminate waste, and promote recovery of those limited resources.


Fostering a number of services throughout the state of California, Caltrans is your partner in transportation related needs. They manage more than 50,000 miles of highways and freeways, which they work to clean and maintain. To report debris or blight on the highway or its offramp, visit

Department of Employment and Benefit Services (DEBS)

The Department of Employment and Benefit Services (DEBS) provides services that promote health, nutrition, safety, and well-being to Santa Clara County residents. They aim to ensure that low-income individuals and families receive necessary health, nutrition, financial and employment services.

The LGBTQ+ College Student Guide

A guide for LGBTQ+ students and their families to identify if prospective schools have LGBTQ-inclusive policies, programs, and practices to ensure a safe and inclusive learning environment. The guide also includes an overview of common challenges, tips for applying, and details on the federal laws that protect LGBTQ+ students.

Youth Space

A program of Family & Children Services, the LGBTQ Youth Space offers itself for lesbian, gay, bisexual, transgender, queer, questioning and ally youth and young adults ages 13-25, living in Santa Clara County.

Planned Parenthood Mar Monte

Works to improve and transform the lives of over 220,000 people every year throughout mid-California and Northern Nevada. 

With over 30 health centers, including one in Alum Rock, they provide a range of reproductive and general health services including birth control, pregnancy testing and options counseling, STD testing and treatment, HIV testing, breast and cervical cancer screening, abortion, pediatrics and adult primary health care.

Services, Immigrant Rights and Education Network (SIREN)

SIREN’s mission is to empower low-income immigrants and refugees through community education and organizing, leadership development, policy advocacy, civic engagement and legal services.

STD Testing in Santa Clara County

Don’t wait to get tested if you are sexually active or suspect you’ve been exposed to an STD. There are low- and no-cost clinics in Santa Clara that provide confidential, fast STD screening and treatment.

Trevor Project

Founded in 1988, the Trevor Project is the leading national organization providing crisis intervention and suicide prevention services to lesbian, gay, bisexual, transgender, queer & questioning youth.

24/7 Support Line: 1-866-488-7386


A multiservice agency in the Bay Area, YWCA offers an array of services from Individual and Family therapeutic services to support oriented programs like crisis intervention or legal services. They work to respond to challenges in the realms of racism, sexism, and gender-based violence. For support in dealing with Sexual Assault, Domestic Violence, and Human Trafficking, 24-hour Support line: (800) 572-2782